Effective Date: 23 Mar 2026

Welcome to HiSuria, located at Play Store!

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

Information We Collect

We collect limited personal information to provide our services effectively.

• Information You Provide:
  When you sign up or use our app, we may collect:
  Name
  Email Address
  Mobile Number
  Password
• Enquiry Information:
  When you submit an enquiry through the app, we collect the details you provide to respond to your request.

How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To provide maid service details and respond to enquiries
• To communicate with you regarding your requests
• To improve our services

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only:

• To fulfill your service enquiry (if required)
• When required by law or legal processes

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no digital platform is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, update, delete, or restrict the processing of your personal information. If you would like to exercise any of these rights, please contact us at suriamaids@gmail.com.

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we encourage you to review the privacy policies of these third parties before providing any personal information.

Data Processing Location

Please note that all data processing occurs within Singapore. By using HiSuria mobile app, you consent to transferring and processing your information in Singapore.

Children’s Privacy

HiSuria is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at suriamaids@gmail.com so that we may take appropriate action.

Your Rights as a User

We highly respect your rights concerning your personal data. You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in the information we have.
• Request the deletion of your personal data from our records.
• Object to the processing of your data under specific circumstances.

To exercise any of these rights, please contact us at suriamaids@gmail.com.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us at suriamaids@gmail.com:

Thank you for trusting HiSuria. We are committed to protecting your privacy and providing a secure experience on our app.